Shipping
Orders are usually dispatched within 1-2 business days from your order date.
Business days are defined as Monday to Friday, excluding New South Wales public holidays.
You should expect to receive your order 2 to 6 business days after dispatch, depending on your distance from Sydney.
Returns & Refunds
We accept change-of-mind returns on all purchases. Your request must be sent to the email address below within 7 days of receiving your order.
If the items in your order are faulty or were damaged during shipping, please contact us to organize a replacement or refund.
Please contact sales@diy.com.au for further instructions.
Payment Options
We accept VISA, MasterCard & PayPal.
Our payment processing systems ensure that every purchase with Hallmark is 100% secure and private.
